Parents may write a brief comment about your work and give you a rating. Ratings often influence whether parents contact you or not - so it is helpful to get lots of positive ratings! Good ratings are achieved by carers who 1)reply to requests in a timely manner, 2)keep profiles up-to-date 3)are great sitters or nannies and 4)attend interviews. Negative ratings are often posted by parents disappointed that carers' profiles are inaccurate or when carers don't reply to requests.
You will be notified if you receive a rating by a parent. You can reply to the rating by logging onto your profile, going to the "My Ratings" section and clicking 'reply'.